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Linear Horizon

Applied intelligence for real organisations

From complexity to outcome.

Linear Horizon understands how work actually happens, identifies the points of friction, and builds intelligent systems that turn insight into action.

We work with organisations that need AI to do real work, not sit in a demonstration. That means training your people, designing the system properly, and taking it into production.

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Fragmented signals resolving into one direction.

Experience in the work

  1. 01

    Training

    More than twenty years of professional technology training — experience in the work, not the age of the company.

  2. 02

    Courses

    Hundreds of technical courses delivered for engineering teams and large organisations.

  3. 03

    Engineering

    Deep software engineering and architecture experience, including senior and principal work.

  4. 04

    AI

    A formal academic background in Artificial Intelligence.

  5. 05

    Production

    Hands-on delivery of production systems, including applied AI.

What Linear Horizon does

Two complementary sides of the same practice. You do not have to choose one or the other.

Services

Train. Advise. Build.

Work with Linear Horizon directly to develop capability, design AI systems and deliver them into production.

  1. TRAIN

    Build AI capability inside your organisation.

  2. ADVISE

    Work out what to build — and how to build it properly.

  3. BUILD

    Take AI into production.

Products

Platform. Then the applications.

Linear Horizon Platform is the foundation. Stack, Wargame, Funnel and Callcenter apply the same agentic principles to analysis, strategy, growth and customer service.

  1. Platform

    Agents that act. Build and run agentic systems.

  2. Stack

    Agents that analyse. Ask open-ended questions of your data.

  3. Wargame

    Agents that strategise. Explore how a strategy might play out.

  4. Funnel

    Agents that find customers. Research the market. Find who actually needs you.

  5. Callcenter

    Agents that serve customers. One conversation, across every channel.

Linear Horizon Products

Agentic systems for real organisational work.

Linear Horizon Platform provides the foundation. Specialist products then apply agentic AI to analysis, strategy, growth and customer service.

Figure · Product system

Foundation

Platform

Operational intelligence

Agentic Infrastructure

Build and run agentic systems.

Applications

  1. Stack

    Analysis

    Ask open-ended questions of your data.

    Understand

  2. Wargame

    Strategy

    Explore how a strategy might play out.

    Decide

  3. Funnel

    Growth

    Research the market. Find who actually needs you.

    Discover

  4. Callcenter

    Customer Service

    One conversation, across every channel.

    Serve

Foundation

Platform

Agents that act.

Agentic Infrastructure

Agents that can actually do the work.

An agent harness and runtime for deploying teams of AI agents around the work your organisation already does.

Explore Platform

Applications

  1. Stack

    Analysis

    Agents that analyse.

    An agentic data analysis system that investigates open-ended questions, tests hypotheses and produces a structured analytical deliverable.

    Explore Stack

  2. Wargame

    Strategy

    Agents that strategise.

    An agentic strategy and scenario simulation system that models actors, incentives and possible responses under uncertainty.

    Explore Wargame

  3. Funnel

    Growth

    Agents that find customers.

    An agentic B2B prospecting system that researches organisations, finds evidence of buying intent and prepares qualified outreach for human approval.

    Explore Funnel

  4. Callcenter

    Customer Service

    Agents that serve customers.

    Resolve customer needs across voice, messaging and email, with intelligent human handoff when judgement matters.

    Explore Callcenter

How the products differ

Platform

Act

Purpose
Run agentic systems
Input
Events, requests, knowledge and tools
Agentic process
Orchestration, tools and workflows
Output
Agentic workflows and actions
Channels
Events, APIs and operational interfaces
Human role
Oversight and escalation

Stack

Understand

Purpose
Investigate your data
Input
Open-ended questions and organisational data
Agentic process
Hypothesis generation and testing
Output
Evidence, analysis, visualisations and presentations
Channels
Analytical environments and presentations
Human role
Review and interpretation

Wargame

Decide

Purpose
Explore strategy
Input
Strategic problem and actor model
Agentic process
Actor modelling and simulation
Output
Scenario distributions and strategic options
Channels
Strategic briefs and simulation outputs
Human role
Assumption review and strategic judgement

Funnel

Discover

Purpose
Find customers
Input
ICP and market signals
Agentic process
Discovery, research and qualification
Output
Evidence-backed opportunities
Channels
Research sources and approved outreach
Human role
Approval and relationship building

Callcenter

Serve

Purpose
Serve customers
Input
Voice, messaging, email and customer context
Agentic process
Understand, retrieve, act, resolve or hand off
Output
Resolution, action or context-rich human escalation
Channels
Voice, WhatsApp, SMS, email, Teams, Slack, Salesforce
Human role
Judgement, takeover and the work that still needs a person
All products

Services · Train. Advise. Build.

We teach AI, design it, build it, and provide the technology to run it.

  1. 01

    TRAIN

    Build AI capability inside your organisation.

    Technical training led by practitioners, grounded in real engineering experience.

  2. 02

    ADVISE

    Work out what to build — and how to build it properly.

    Strategy, discovery and architecture from people who still work with the underlying technology.

  3. 03

    BUILD

    Take AI into production.

    Agents, RAG, intelligent applications and bespoke AI systems designed around real organisational requirements.

Start where you need us

Services are how we work with you. Products are the technology we have already built.

Book a programme, bring us in for architecture, commission a system, or deploy a product. You should not be forced into a single path — the capabilities reinforce each other.

  1. 01

    TRAIN

    Teams understand the technology

  2. 02

    ADVISE

    Identify opportunities and architecture

  3. 03

    BUILD

    Implement bespoke systems

  4. 04

    PRODUCTS

    Accelerate using reusable Linear Horizon technology

Four layers

  1. 01

    Understand AI

    Build the language and judgement your team needs before it designs a system.

  2. 02

    Decide what to build

    Identify where AI is useful, what the architecture should be, and what good looks like.

  3. 03

    Deploy working systems

    Take a design into production against real data, interfaces and ownership.

  4. 04

    Accelerate with products

    Use existing Linear Horizon technology where the problem already has a product shape.

You might start with

  1. Book a training programme01
  2. Bring Linear Horizon in for AI architecture02
  3. Commission a bespoke application03
  4. Deploy a Linear Horizon product04
  5. Customise Platform around a specific workflow05
  6. Connect Stack to an analytical environment06
  7. Use Wargame for a strategic decision process07
  8. Use Funnel to research and qualify a market08
  9. Use Callcenter for agentic customer service09

Train

Serious engineering education.

Practitioner-led training for teams who have to ship. A catalogue covering foundations, engineering, RAG, agents and architecture — shaped to your organisation, not a public timetable.

Training

Build

Bespoke systems, when a product is not the whole answer.

Agents, RAG, copilots and applications designed around existing systems. Where Platform, Stack, Wargame, Funnel or Callcenter already cover the problem, we start there. Where they do not, we still build.

Build

Selected capabilities

  1. 01

    Generative AI and LLMs

  2. 02

    Applied AI for engineers

  3. 03

    RAG and agentic RAG

  4. 04

    AI agents and workflows

  5. 05

    AI architecture

  6. 06

    Workshops and discovery

  7. 07

    Model integration

  8. 08

    Production systems

Practice

A specialist applied AI engineering company. Training, consultancy, production systems and proprietary agentic technology — led by people who still do the work.

Linear Horizon is both a training company and an engineering practice. The same people who design and build AI systems also teach how they work — and provide the technology used to run them.

About

Principal

Nicholas Johnson

AI architect and software engineer

The work is led from practice: architecture, engineering, and the teaching of both.

Talk to us

From first understanding to a working production system.

Tell us about your organisation and the problem. We can help with training, architecture, delivery, a product deployment — or the path that actually fits.

Talk to us

Engagement notes — forthcoming

Selected work will appear here when it can be discussed. Until then, we are happy to talk about it directly.